Service & Support
TECHNICAL SUPPORT
SUPPORT
If you have trouble with our devices, check our FAQs, the support film “ekey finger scanners – correct operation” as well as our Tips & tricks. Additionally, you can also contact like-minded people or specialists via our ekey discussion forum.
Moreover, you can reach our technical product support as follows:
Our technical support department is available as follows:
Austria & International
Mo-Th 08:00 - 17:00
Fr 08:00 - 14:00
Tel: +43 732 890 500 1000
Fax: +43 732 890 500 2002
E-Mail: support@ekey.net
Germany
Mo-Th 08:00 - 17:00
Fr 08:00 - 14:00
Tel: +49 6187 90696 28
Fax: +49 6187 90696 20
E-Mail: support@ekey.net
Switzerland & Liechtenstein
Mo-Fr 08:00 - 17:00
Tel: +423 235 08 80
Fax: +423 235 08 81
E-Mail: supportschweiz@ekey.net
Eastern Adriatic Region
Tel: +386 1 530 94 95
Fax: +386 1 530 94 93
E-Mail: info@ekey.si
RMA/Service
Tel: +43 732 890 500 2241