You can reset the pairing between Bluetooth finger scanner and mobile device via the app if you forget the app security code. The app security code is also reset to the factory value 9999 when the app is reset.

  1. Start the ekey home app.
  2. Type in an incorrect app security code.
  3. Confirm the entry with Next.
  4. Select RESET COPY.
  5. Confirm the reset with continue.