What is secure remote opening?
An additional security prompt will ask you if you really [...]
Where can I find the access logs?
There is a dedicated area where all access logs are [...]
How long are access logs and push notifications stored?
Access logs are stored for 30 days. Push notifications are [...]
How secure is the fingerprint scanner access solution?
See: www.ekey.net/wp-content/dokumente/ekey_Sicherheitsbroschuere_EN.pdf
How can I rename the function displayed on the dashboard?
1. Tap on the “Devices” symbol in the menu bar. [...]
How is data transferred in the ekey bionyx system?
Data transmission in the ekey bionyx system is end-to-end encrypted. [...]
How can I assign a function to a relay?
1. Tap on the “Devices” symbol in the menu bar. [...]
Why can’t I add or delete fingers for an invited user?
This user uses synchronized fingers. These can only be edited [...]
What data do I share with ekey?
You help to improve ekey products and services by sharing [...]
How do I delete my ekey bionyx account?
1. On the start screen, tap on the “Owner” symbol [...]