Why is my finger too wet?
The fingerprint scanner only works correctly and reliably with the [...]
Is there a test mode for the door manufacturer or electrician?
Door manufacturers or electricians have a test mode for the [...]
How is data transferred in the ekey bionyx system?
Data transmission in the ekey bionyx system is end-to-end encrypted. [...]
How do I clean my ekey fingerprint scanner?
The ekey fingerprint scanner is basically maintenance-free. Clean the sensor [...]
I have a new ekey fingerprint scanner system. What are the first steps now?
1. Download the ekey bionyx app from the App Store [...]
What is the difference between Local mode and Plus mode?
Features in Local mode ✓ Close-range opening via smartphone app [...]
How can I assign a function to a relay?
1. Tap on the “Devices” symbol in the menu bar. [...]
Where is the user data backed up?
In Local mode, the user data is backed up on [...]
What do I have to consider if it is necessary to replace a device?
You must always replace the fingerprint scanner and the control [...]
How many control unit extension modules can I connect to an ekey control unit DRM?
You can connect any two control unit extension modules to [...]