What do I have to consider before activation?
Some functions such as remote opening or sending push messages [...]
I have a new ekey fingerprint scanner system. What are the first steps now?
1. Download the ekey bionyx app from the App Store [...]
What is the difference between Local mode and Plus mode?
Activation of the fingerprint scanner is intuitive via the ekey [...]
Where is the personal data backed up?
In Local mode, the personal data is backed up on [...]
What is finger synchronization?
A person’s fingers only have to be stored once: They [...]
Why can’t I add or delete fingers for an administrator or person with app access?
This person uses synchronized fingers. These fingers can only be [...]
Can the door be opened offline (without WLAN)?
The door can also be opened offline. However, you need [...]
What is an HTTP(S) request?
You can connect an ekey system to almost any smart [...]
What data do I share with ekey?
You help to improve ekey products and services by sharing [...]
How do I delete my ekey bionyx account?
1. On the start screen, tap on the “System administrator” [...]