What requirements must my WLAN router meet?
A standard router with at least WPA2 encryption and a [...]
Is there a test mode for the door manufacturer or electrician?
Door manufacturers or electricians have a test mode for the [...]
How do I clean my ekey fingerprint scanner?
The ekey fingerprint scanner is basically maintenance-free. Clean the sensor [...]
How is data transferred in the ekey bionyx system?
Data transmission in the ekey bionyx system is end-to-end encrypted. [...]
What do I have to consider before activation?
Some functions such as remote opening or sending push messages [...]
I have a new ekey fingerprint scanner system. What are the first steps now?
1. Download the ekey bionyx app from the App Store [...]
How can I assign a function to a relay?
1. Tap on the “Devices” symbol in the menu bar. [...]
What is the difference between Local mode and Plus mode?
Features in Local mode ✓ Close-range opening via smartphone app [...]
Why can’t I add or delete fingers for an invited user?
This user uses synchronized fingers. These can only be edited [...]
What security standards and authentication methods does the WLAN network support?
WPA2, WPA2-PSK, WPA/WPA2-PSK, WPA3-PSK and WPA2/WPA3-PSK are supported. RADIUS authentication [...]