Which WLAN frequency bands are supported?
The 2.4 GHz frequency band is required for the ekey [...]
What requirements must my WLAN router meet?
A standard router with at least WPA2 encryption and a [...]
Is there a test mode for the door manufacturer or electrician?
Door manufacturers or electricians have a test mode for the [...]
How do I clean my ekey fingerprint scanner?
The ekey fingerprint scanner is basically maintenance-free. Clean the sensor [...]
What do I have to consider before activation?
Some functions such as remote opening or sending push messages [...]
I have a new ekey fingerprint scanner system. What are the first steps now?
1. Download the ekey bionyx app from the App Store [...]
What is the difference between Local mode and Plus mode?
Features in Local mode ✓ Close-range opening via smartphone app [...]
How can I assign a function to a relay?
1. Tap on the “Devices” symbol in the menu bar. [...]
Where is the user data backed up?
In Local mode, the user data is backed up on [...]
What is finger synchronization?
A user’s fingers only have to be stored once: They [...]