Why can’t I add or delete fingers for an invited user?
This user uses synchronized fingers. These can only be edited [...]
What security standards and authentication methods does the WLAN network support?
WPA2, WPA2-PSK, WPA/WPA2-PSK, WPA3-PSK and WPA2/WPA3-PSK are supported. RADIUS authentication [...]
How can I integrate my ekey system into my smart home?
You can find detailed information about this on the ekey [...]
What data do I share with ekey?
You help to improve ekey products and services by sharing [...]
Can the door be opened offline (without WLAN)?
The door can also be opened offline. However, you need [...]
What is an HTTP(S) request?
You can connect an ekey system to almost any smart [...]
What do I have to consider if it is necessary to replace a device?
You must always replace the fingerprint scanner and the control [...]
How do I delete my ekey bionyx account?
1. On the start screen, tap on the “Owner” symbol [...]
How can I transfer my ekey bionyx account to another smartphone?
If you have not activated the “iCloud backup” function or [...]
Is the user data backed up?
Yes, the user data is backed up on the ekey [...]