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Do you have questions about an ekey product?

In the FAQ area you will find answers to the most frequently asked questions about products, functions, and possible applications.

bionyx Service Health

All the services are available

Letztes Update: 13. June 2024, 00:18

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ekey fingerprint scanner and ekey code pad

ekey xLine | sLine | dLine
ekey home | multi | net
ekey code pad integra

Please contact the ekey support team via the ticket system.

ekey uno fingerprint scanner

ekey uno fingerprint scanner with Nuki Smart Lock
ekey uno fingerprint scanner with eqiva Smart Lock

The perfect retrofitting set for secure and keyless access.

ekey is a partner of the repair bonus!

The repair bonus is a support campaign by the Austrian Ministry of Climate Action for the repair of electrical and electronic devices and is aimed at private individuals residing in Austria.

Reporting vulnerabilities and security gaps

ekey’s Product Security Incident Response Team (or “ekey PSIRT” for short) offers customers, partners, testers, and security experts a central point of contact and a consistent process for reporting security gaps identified in ekey products and services.