Contact support

We are happy to support you!

Support

Do you have technical questions about already purchased items?

Please contact our support primarily via our ekey TICKET SYSTEM.

This way we can help you in the fastest and most efficient way.

You can also contact our technical product support as follows:

Austria & International

Mon–Thu: 8:00 AM–5:00 PM
Fri: 8:00 AM–1:00 PM
T: +43 732 890 500 – 0
E: support@ekey.net

Germany

Mon–Thu: 8:00 AM–5:00 PM
Fri: 8:00 AM–1:00 PM
T: +49 6187 906 96 – 0
E: support@ekey.net

Switzerland & Liechtenstein

Mon–Thu: 8:00 AM–11:45 AM, 1:45 PM–5:00 PM
Fri: 8:00 AM–11:45 AM
T: +41 71 560 54 84
E: supportschweiz@ekey.net

Adriatic East Region

Mon–Thu: 8:00 AM–4:00 PM
Fri: 8:00 AM–12:00 PM
T: +386 1 530 94 95
E: info@ekey.si

Italy

Mon–Thu: 8:00 AM–5:00 PM
Fri: 8:00 AM–1:00 PM
T: +43 732 890 500 – 0
E: italia@ekey.net