Can I select the Plus mode right away during activation?
Yes, you can choose between Local mode and Plus mode [...]
How do I open my door with Alexa?
You can open the door with Alexa as soon as [...]
Can I deactivate access logs?
You can delete or deactivate the access logs under “Settings” [...]
How can I reset my device to the default settings?
1. Tap on the “Devices” symbol in the menu bar. [...]
How do I connect my ekey system to Alexa?
1. Make sure that you have an ekey bionyx account [...]
Why can I use my headphones and speakers or car radio with BLUETOOTH® technology without location authorizations, but not my ekey system?
Headphones, loudspeakers, or the car radio work with BLUETOOTH® standard [...]
What is the system backup needed for?
If you activate the “iCloud backup” function or the “Google [...]
What does the “Change system” function mean?
Since you can operate several systems in parallel, you can [...]
How does the “Invite ekey partner/support” function work?
By entering an email address, you can invite someone who [...]
Why can I not use an open or unencrypted WLAN network?
Due to the high security standards, only encrypted WLAN networks [...]