What can I do if my finger is too wet?

The fingerprint scanner only works correctly and reliably with the fine lines on the front phalanx (papillary ridges). If your finger is too damp or the sensor is wet, these lines cannot be registered well enough.

In this case, you can try the following:

• Dry your finger.
• Dry the sensor of the fingerprint scanner with a soft, non-abrasive cloth.

Avoid pressing your finger too firmly on the sensor! Excessive pressure can temporarily deform the papillary ridges, preventing them from being recognized correctly. In this case, the app may also incorrectly report that your finger is too wet.