Congratulations on your new ekey system

Welcome to the world of ekey

First steps to your new ekey system

Below you will find all the information you need to complete your installation and configuration yourself.

Step 1: requirements for activation

Initial activation of the system and activation of the fingerprint scanner

When the fingerprint scanner is switched on for the first time, its upper left LED segment flashes blue – it is ready for activation. If this is not case, briefly disconnect the power supply to activate the BLUETOOTH® connection. In activation mode, the door can be opened with any finger. After approx. 10 minutes without activation, the mode deactivates automatically, signaled by flashing.

Activate location to find BLUETOOTH® devices

Activate “Location” in the smartphone settings, as your smartphone requires location access to find devices with BLUETOOTH® technology. Since Android 6.0 (2015), Google requires apps to obtain permissions before they are allowed to use system functions such as BLUETOOTH®.

Step 2: WLAN requirements (Plus mode)

Requirements for the WLAN and necessary settings on the WLAN router for operation in Plus mode

A stable, password-protected 2.4 GHz WLAN network with at least WPA2 encryption is essential in the wireless range of the front door. 5 GHz networks cannot be found.
The home network must work with IPv4. IPv6 is not supported.
If there are problems with mesh networks, an access point with its own SSID must be created in the wireless range of the front door.

Important notes on setting up and using the fingerprint scanner in Plus mode

Please have your WLAN/hotspot password ready for activation and activate BLUETOOTH® on your smartphone.
From the Apple iPhone 12 onwards, a 5 GHz WLAN network is set up when using a hotspot. To ensure that the 2.4 GHz WLAN network is still found, the “Maximize compatibility” slider must be activated in the iPhone settings
To use the full range of functions (remote opening, notifications, etc.), your fingerprint scanner must be connected to the WLAN or cloud also during operation.