How often can the backup QR code be used?
The backup QR code is only valid once. After that, [...]
What is the difference between an invited or created user?
Invited user An ekey bionyx account is required The user [...]
I have a new ekey fingerprint scanner system. What are the first steps now?
1. Download the ekey bionyx app from the App Store [...]
What is the difference between Local mode and Plus mode?
Activation of the fingerprint scanner is intuitive via the ekey [...]
Where is the personal data backed up?
In Local mode, the personal data is backed up on [...]
How can I assign a function to a finger?
1. Tap on the “Persons” symbol in the menu bar. [...]
Can I switch from Local mode to Plus mode?
Yes, but the devices must be reset to the default [...]
Does my smartphone need a WLAN connection in Local mode?
A WLAN connection is only required to download the ekey [...]
How do I disconnect a device which was paired in Local mode?
1. Tap on “Disconnect” under “Settings” or “Devices”. 2. Confirm [...]
How can I pair my new smartphone with my existing system?
A pairing QR code is created during activation. You can [...]