FAQs about the ekey bionyx system

Answers to questions about devices and administration

Frequently Asked Questions General Use ekey bionyx App Error signals & troubleshooting Activation Maintenance Smart home integration Update
Local mode Plus mode

+ How can I carry out a device update? Local mode, Plus mode

Updates can generally be carried out under “Settings” and “System Update”.
In Plus mode, devices are automatically updated overnight.

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+ Why do I need to update my ekey device? Local mode, Plus mode

The firmware update will give you the latest software, increased security, additional functionalities, and various improvements.

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