FAQs about the ekey bionyx system
Answers to questions about devices and administration
Can I switch from Local mode to Plus mode?
Yes, but the devices must be reset to the default settings.
How can I pair my new smartphone with my existing system?
A pairing QR code is created during activation. You can use this code to transfer backups to other devices. Store the pairing QR code in a safe place. Alternatively, you can also use the pairing QR code of an invited person.
Where is the personal data backed up?
In Local mode, the personal data is backed up on the ekey devices.
In Plus mode, the personal data is backed up in encrypted form on the ekey devices and in the ekey bionyx cloud.
The personal data is not stored on the mobile device.
What is the difference between Local mode and Plus mode?
Activation of the fingerprint scanner is intuitive via the ekey bionyx app, and you can choose between Local Mode and Plus Mode. In Local Mode, all basic functions are available in just a few steps, without an Internet/WLAN network. The basic functions can be expanded via Plus Mode. Registration and Internet/WLAN are required for the additional smart features.
Local mode
Without Internet/WLAN
✓ Open the door with a fingerprint scanner or a smartphone near the door
✓ Intuitive administration via smartphone (e.g. users, devices)
✓ Different functions with different fingers (device-specific)
✓ Up to 20 users (up to 4 fingers per user)
✓ Firmware updates
With smart functions
✓ All basic functions from the Local mode
✓ It is still possible to open the door with a fingerprint scanner as before without Internet/WLAN
✓ Remote opening via smartphone
✓ Push notifications when the door is opened
✓ Time slots (e.g. person X: Access Wednesday, 9 a.m. to 1 p.m.)
✓ Administer up to 20 fingerprint scanners centrally in the app
✓ Store fingers once and synchronize to other devices
✓ Remote administration of authorizations
✓ Access log over 30 days (activate/deactivate and delete)
✓ Amazon Alexa connection
✓ Smart home connectivity (HTTP(S) requests, APPMODULE, REST API)
✓ Data backup of the device configuration
✓ Remote support
(subject to a charge)
+ Extendable to up to 100 users