FAQs about the ekey bionyx system
Answers to questions about devices and administration
How do I create a new person or administrator?
1. Tap on the “Persons” symbol in the menu bar.
2. Tap on “+” in the bottom right.
3. Decide whether you want to create a user or an administrator.
4. Follow the instructions.
How do I store a new finger?
1. Tap on the “Persons” symbol in the menu bar.
2. Select the desired person.
3. Tap on the “+” symbol.
4. Follow the instructions.
How many persons can be stored?
With the new generation of fingerprint scanners, up to 100 persons can be stored. Four fingers can be stored per person, each of which can trigger different functions. Upon delivery, 20 persons are available free of charge. In the Plus mode additional persons can be purchased at any time if necessary.
How can I carry out a device update?
The devices are updated automatically. If an update is available, this is always carried out at night.
In the Local mode, you must select “System update” under “Settings”.
Does my smartphone need a WLAN connection in Local mode?
A WLAN connection is only required to download the ekey bionyx app and any firmware updates.
How do I disconnect a device which was paired in Local mode?
1. Tap on “Disconnect” under “Settings” or “Devices”.
2. Confirm with “Unpair” that you really want to disconnect the device.
You can then start the initial activation or connect to an existing system.
How can I assign a function to a finger?
1. Tap on the “Persons” symbol in the menu bar.
2. Select the desired person.
3. Tap on “Fingers”.
4. Select the desired finger.
5. Tap on “Functions”.
6. Select the desired access area.
7. Select the desired function and tick the check box.
8. Tap on “Done” and “Save”.”.