FAQs about the ekey bionyx system

Answers to questions about devices and administration

Frequently Asked Questions General Use ekey bionyx App Error signals & troubleshooting Activation Maintenance Smart home integration Update
Local mode Plus mode

+ How can I carry out a device update? Local mode, Plus mode

The devices are updated automatically. If an update is available, this is always carried out at night.
In the Local mode, you must select “System update” under “Settings”.

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+ Why do I need to update my ekey device?

The firmware update will give you the latest software, increased security, additional functionalities, and various improvements.

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